I've spent over 20 years helping businesses get found online. Then I watched the rules change completely — and spent the last several years figuring out what replaces them.
AI systems now recommend specific businesses to customers. Whether yours gets recommended depends on trust and authority signals most businesses have never thought about. I wrote the book on it. Then I built a company to do it.
Why This Matters
For two decades, being visible online meant ranking on Google. Businesses invested in SEO, paid ads, and website optimization — all designed to appear in a list of results that customers then sorted through themselves.
The businesses that get recommended are the ones that have built real trust and authority signals across the web. Most businesses haven't. Most don't even know the signals exist.
I've spent years studying exactly how AI systems evaluate and recommend businesses — and building the methodology and tools to help established businesses take advantage of this shift before their competitors do.
Published Works
Every book I've written circles the same question: how does a business build the kind of authority and credibility that earns trust — from customers, from search engines, and now from AI systems?
Ventures
Every company I've built is about the same thing: helping businesses establish credibility, get found, and be chosen. The tools and channels have changed. The mission hasn't.
Areas of Expertise
AI recommendation is the next major shift in how customers find and choose businesses. The window to establish early authority is open — but it won't stay open. Entrustifi is how I help established businesses get ahead of it.
Learn How Entrustifi WorksSpeaking & Media
AI recommendation is changing how customers find businesses — and most business owners have no idea it's happening. It's a story that affects every local business owner, every contractor, every professional service provider in the country. I can explain it in plain English.
For speaking inquiries, podcast appearances, or media requests:
[email protected]
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